Retail Omnichannel Analytics - Make decisions to satisfy customers who can shop anywhere, anytime. Apply analytics to every step of the customer journey to improve operations – and customer experiences. Mobile devices, social networking sites and other technologies have prompted major shifts in customer behaviour – so you need to be equally empowered. Just as customers can quickly research products and compare prices through multiple channels, you can respond with relevant of
The analytics world is changing at a breakneck pace. Whether it’s big data, the rise of data scientists or dozens of other factors, analytics professionals are scrambling to keep up. What kinds of analytics challenges are organizations facing today? The challenges fall into three areas. First, it’s about resources. Organizations simply don’t have enough people who can manage, manipulate and analyze the data that they accumulate. A key group that does this is known as data sci
Conversational systems are rapidly becoming a key component of solutions such as virtual assistants, customer care, and the Internet of Things. When we talk about conversational systems, we refer to a computer’s ability to understand the human voice and take action based on understanding what the user meant. What’s more, these systems won’t be relying on voice and text alone. They’ll be using sight, sound, and feeling to process and understand these interactions, further blur
Over the past few years, the tech conversation has been dominated by references to AI and deep learning. Some people liken it to websites in 1995—everybody knew they needed one, but they didn’t all know what they were. Today, there are a lot of people talking about AI without having a real grasp on how deep learning works or even what it means. So what is it, really? One company that has already begun using deep learning is Bonsai. Mark Hammond, the co-founder and CEO, had be
They say security is a process, not a destination, and that certainly rang true as we prepared for today’s CEO Security Forum in New York, where we’re making more than 20 security announcements across the Google Cloud portfolio.
When it comes to Google Cloud Platform (GCP), our goal is to continuously improve on the strong foundation that we’ve built over the years, and help you build out a secure, scalable environment. Here’s an overview of our GCP-related news. Stay tuned